"Innovative Management", Information Strategy, octobre 1997
"One of the competitive activities of the future will probably be watching the talent of your competitors. The stakes are high. An innovation project can be derailed if the right talented engineer leaves. You can easily gain market share if the best salesman of the competitor joins you with a few key accounts. A company of thousands can lose its stamina if only a dozen key people are dispirited. The problem is that you can't keep talented people under wraps. Generally they have extensive personal networks and connections. What is neded here is a loyaly building strategy especially designed for talent."